Effective Date: June 2026
Welcome to PoetAI ("PoetAI", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how PoetAI collects, uses, stores, and protects your information when you use our mobile application available on Google Play.
By using PoetAI, you agree to the practices described in this Privacy Policy.
Depending on how you use PoetAI, we may collect the following categories of information.
You may voluntarily provide:
Photos, selfies, portraits, or other images that you upload for AI image or video generation.
Text prompts, descriptions, and editing instructions.
Email address (if you contact customer support or request account deletion).
Feedback or communications you send to us.
When you use PoetAI, certain information may be collected automatically, including:
Device model
Operating system version
Language settings
App version
Device identifiers
IP address (where applicable)
Crash reports
Diagnostic information
Usage statistics
Purchase and subscription status
This information helps us improve the stability, security, and performance of our services.
PoetAI allows users to upload facial images solely for AI-powered image and video generation features.
We want to make our practices clear:
Facial images are uploaded voluntarily by users.
Facial images are used only to provide the requested AI generation features.
Facial images are not used for advertising.
Facial images are not sold or shared for commercial purposes.
Facial images are not used to train our AI models.
Facial images are deleted within the retention period described below unless removed earlier by the user.
We use collected information to:
Generate AI images and AI videos requested by users
Process image editing requests
Operate and maintain our services
Improve application performance and reliability
Detect abuse, fraud, or security issues
Process purchases and subscriptions
Respond to customer support inquiries
Comply with applicable legal obligations
PoetAI uses self-developed AI models to provide image and video generation services.
We do not rely on third-party AI model providers to process your uploaded content.
Uploaded content is processed only for the purpose of providing the requested features and is not used for AI model training.
To help us understand app performance, measure marketing effectiveness, and improve our services, PoetAI may use the following technologies:
Firebase
Singular
Content Delivery Network (CDN) services
These services may collect limited device information, installation attribution data, app usage events, and diagnostic information.
Where required by applicable law, PoetAI requests permission through App Tracking Transparency (ATT) before tracking activities that require user consent.
PoetAI may offer:
In-app purchases
Auto-renewable subscriptions
Payments are securely processed by Google Play. We do not receive or store your full payment card information.
Subscription management, billing, and cancellations are handled through your Google Play account.
We retain personal information only as long as necessary to provide our services.
Specifically:
Uploaded images and related generation data are retained for no longer than 30 days, unless deleted earlier.
Users may delete their own generated content within the app at any time.
Diagnostic and analytics data may be retained only as necessary for operational and legal purposes.
You may request deletion of your account and associated data at any time.
You can:
Delete your account directly within the app by navigating to Settings > Delete Account, or
Contact us via email at nevalgoknar@gmail.com
After receiving a valid deletion request, we will delete or anonymize your personal data in accordance with applicable laws, unless retention is required for legal or security reasons.
We do not sell your personal information.
We may share limited information only in the following circumstances:
With service providers that help operate our application (such as analytics, attribution, infrastructure, or cloud delivery services)
When required by applicable law
To protect the security, rights, or property of PoetAI or its users
Any service providers are required to protect your information and use it only for authorized purposes.
PoetAI is not intended for children or users under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that personal information has been collected from a minor, we will take reasonable steps to delete such information promptly.
We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.
Depending on your location, your information may be processed or stored on servers located in countries other than your own.
We take reasonable measures to ensure that personal information receives an appropriate level of protection consistent with applicable laws.
Depending on applicable law, you may have rights to:
Access your personal information
Correct inaccurate information
Delete your personal information
Withdraw consent where applicable
Object to certain processing activities
To exercise these rights, please contact us using the information below.
We may update this Privacy Policy from time to time.
If material changes are made, the updated version will be published within the application or through other appropriate means. The updated policy becomes effective upon publication.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
PoetAI Support
Email: nevalgoknar@gmail.com